Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

• Personal Data: Personally identifiable information, such as your email address, name, and demographic information, that you voluntarily give to us when you register for an account, subscribe to our Pro tier, or subscribe to our newsletters.
• Derivative Data: Information our servers automatically collect when you access the platform, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing our dashboard.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) is collected directly by our payment processors (e.g., Stripe). We do not store your full financial data on our servers.
• Usage Data & Preferences: Information about the assets you track, the news categories you filter, and how you interact with our AI interpreter widget.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Services to:

• Create and manage your account.
• Process your subscription payments and deliver the Vantage Pro features.
• Send you real-time push alerts regarding market movements and AI analysis (if you have opted in).
• Improve our proprietary AI models based on generalized, anonymized user interaction patterns.
• Email you regarding your account, updates to the platform, or marketing communications.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (e.g., Stripe), data analysis, email delivery, hosting services, and customer service.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Privacy Rights

Depending on your location, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request to our support team.

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by clicking the "unsubscribe" link in any promotional email.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Email: privacy@vantagelab.ai

Address: Vantage Lab AI Inc., 100 Market Intelligence Blvd, Suite 400.